SaaS HR Platform

Taking a legacy HR system and rebuilding it as a SaaS solution for the remote working staff​

ICONN HRM is an all-in-one platform for human resources management (HRM) that uses smart automation. It is a full-featured HRM software that combines core and strategic HR functions into a single solution that seemelesly works with the concept of (WFH) work from home.

A legacy HR system built around physical attendance and biometric readers until COVID forced entire workforces remote overnight, making the very technology it relied on impossible to use.

Emeagia had a well-established legacy HR system with biometric readers that worked perfectly — until COVID made it obsolete overnight. With offices across Australia and Sri Lanka, they needed to move fast. The old technology couldn’t support remote working, and waiting around wasn’t an option. That gap in the market was exactly where ICONN HRM was born  a fully digital HR management system built for the way people actually work now.

Getting close enough to real users that the insights went beyond surface feedback and actually shaped the entire redesign direction.

The research started where it needed to — with the actual users. Individual interviews with HR professionals uncovered the real pain points of the existing system, not assumptions, but lived frustrations. Those findings were cross-referenced with a full competitor audit to understand how similar systems were already solving the same problems. Everything was then synthesised into a comprehensive findings presentation delivered to Business Analysts and Project Managers, giving the redesign a clear, evidence-backed direction before a single wireframe was drawn.

The legacy system design that needed to be left behind...

The legacy system was completely rebuilt. New logo, new colour system, new interface, while staying familiar enough that existing users wouldn't feel lost.

Before wireframing began, the team audited every design flaw and usability issue in the old system. The goal was never just a visual refresh. It was a full transformation into a human-centred interface that resolved existing pain points while setting the product up for growth. A new branding system was introduced fresh logo, updated colour scheme, and an interface designed around how HR teams actually think and work.

A brand new identity

New design prototype

New mobile design

Illustrations

Nimasha worked alongside me when we started at Emageia back in 2019. From the 1st day itself, she demonstrated her capabilities way beyond expectations and she often took the initiative of almost all the projects at the inception and lead them. Nimasha can be known for not only theoretical knowledge in UI/UX but has a wide range of practical expertise, logical thinking, and wide common sense and is able to properly understand the client’s expectations as well as to steer them down the right track and give them what they need. She demonstrated her tech capabilities in UI/UX by supporting media and publications, web design and development, and software and mobile application development, and without a doubt, can be highly recommended for these projects. As a person, she is highly capable, well knowledgeable, a smart thinker, and a problem solver. She is exceptionally creative and has a unique ability to design what the client has in mind and follows the latest trends. She is loyal, dependable, and can be trusted to deliver. She also worked with her colleagues and mentored, trained, and was an amazing team player. Without a doubt, she can be recommended as a UI/UX professional and be entrusted to deliver work on time and with high quality, and I am very fortunate to have worked with Nimasha.
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